Exceptional Client Experience - Trained & Certified Technicians

In Australia, the carpet cleaning industry is not regulated.  This means every Tom, Dick and Harry can start a carpet cleaning business without any knowledge or experience on how to clean carpets properly.  Many carpet cleaners have little to no training on how to clean carpets and often do more harm to than good. Carpets are left too wet.  They start to smell.  Spots return and carpets can even turn brown.  This leaves one question in a buyers mind… Who can I trust to clean my carpets properly? Our answer is to trust a carpet cleaner who has received training and certification. 

At Diamond Carpet Cleaning, all of our new team members receive informal training through our in house training system.  They work alongside technicians who have received formal training and certification, learning how to best care for your carpets. Once the technician has gained experience, he attends formal training through the IICRC and Interactive Training International and sits exams to gain his certification. 

The formal training gives both knowledge and practical experience on how to identify fibres, characteristics of fibres , cleaning methods, stain removal, problems associated with carpet cleaning and how to prevent these problems and much more.   As a result, our technicians are better equipped to not only clean your carpets but look after them as well.